City Reopening FAQ's

What city facilities are open?

City Hall will be open Monday through Thursday from 8:30 a.m. until noon (Walk-ins or Appointments),  1 pm - 5 pm (appointments only), and Friday 8:30 a.m. - 5:00 p.m. (appointments only). Please call 470-552-4311 to schedule appointments.  

The police headquarters on Old National Highway is open 24 hours a day while the precincts on Cascade, Butner, and Cedar Grove roads are open from 9-5 weekdays.

All city parks are now open for passive use, as are some recreation centers. Residents can rent pavilions for special events. The Southwest Arts Center is open weekdays from 8:30 a.m. until 6 p.m. for summer camps and special events. Contact the City of South Fulton Parks and Recreation administrative office at (470) 809-PARK (7275) for more information.


What kind of protective measures has the city put in place to keep visitors safe?

The safety and well-being of visitors and staff remain the city’s top priority. Protective barriers have been installed where public services are offered. Social distancing measures remain in place. Staff and visitors are required to wear masks whenever they come into contact with others.


Do I need to make an appointment to visit City Hall?

Visitors are encouraged to make appointments because a limited number of people will be allowed in the building at any given time.


How do I apply for a building permit?

As the pandemic started, South Fulton’s Community Development and Regulatory Affairs Department partnered with SagesGov to create an online permitting system. You still can use that process today. Go to and create a secure account to get started.


What about getting a business license?

Business licenses also can be secured through the SagesGov portal.


Can I pay an invoice online? What about a fine?

South Fulton continues to accept online payments for both invoices and fines. Visit the city’s website at www.cityofsouthfultonga,gov, and click on the Pay Online tab to access the payments and fines portals.


I have a court hearing scheduled. What should I do?

To check a court date, attend virtual court, get help with your case or find answers to your questions, please visit


How do I report a non-emergency incident or concern?                                                                                     

Download and use the city’s SeeClickFix app or contact the 24/7 call center (470) 552-4311.


When will in-person city council meetings resume?

In-person city council meetings will resume in July as officials finalize logistical plans for those meetings. The city will make an official announcement soon regarding public meetings. Meetings still will be available via live stream on the city’s YouTube channel –