Injury investigations are conducted by the Risk Manager and by the TPA adjuster affiliated with the City’s insurance company to assist in managing claims. Not all injury claims require an investigation such as ‘Report Only’ claims.
Auto Investigation Process
Employee is required to Call 911
Employee shall seek Medical treatment if needed
Employee is to take pictures of both vehicles, the surrounding area, and pertinent to the investigation
Employee is required to report accident to his/her immediate supervisor immediately
Employee is required to report accident on COSF online risk reporting portal immediately, or by the end of shift
If applicable, the Risk Manager and the TPA adjuster will speak with the employee and their supervisor for additional details.